RMS | MASTER MIXER
SHIPPING AND RETURNS
All items are shipped via USPS Priority Mail.
Most items arrive in 1-3 business days.
We accept returns within 30 days.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Unfortunately, gift cards are nonrefundable.
Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at orders@whiteroombrooklyn.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We don't exchange items. Simply return the original item for a refund, and purchase the new item. Returns should be sent to: WHITEROOM c/o Returns Dept. 113 S 6th St, Brooklyn, NY, 11249, United States. If you have any questions or need help, please contact us at firstname.lastname@example.org.
If the item was a gift, you’ll receive a gift credit for the value of your return.
To return your product, you should mail your product to:
c/o Returns Dept.
113 S 6th St
Brooklyn, NY, 11249
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
If you have a question about a product,
or would like to make an appointment at the salon,
please fill out this form or give us a call at (718) 384-5653.
We've put a lot of thought into the products we carry.
We know that, oftentimes, products that are completely natural fail to perform. We also know that a lot of products that give you the look you're after are filled with chemicals that have harmful side effects. At WHITEROOM, we take a centrist view. You won't find any Parabens, Mineral Oil or Petro Chemicals. The shampoos are free of SLS, although some are switching to safer emulsifiers. Some are Vegan. All are Cruelty-Free. We do a lot of color here, so most are also Color Safe! Please let us know if you have a nut allergy.
The RMS Beauty Master Mixer™ makeup is the hardest working product on the market, capable of effortlessly blending with any lip, cheek, eye or highlighting product to instantly double and revolutionize the color palette of your existing makeup bag with just one product.
The luminous rose gold hue is this season’s most flattering tone for face and body. Subtly gilding and perfecting skin with a warm, golden tone and RMS trade mark ‘lit from within’ effect. The RMS Master Mixer™ makeup is an update on cool strobing and highlighting products of past seasons. This make up magic wand with the ‘Midas Touch’ is set to be the next makeup bag staple loved by professionals and beauty junkies alike.
“I have wanted to create a product like this for a long time, the one product I have been missing in my kit. The Master Mixer™ transforms any of my products with the perfect warm rose gold that is so flattering on anyone. Used alone or mixed with my Living Luminizer it effortlessly blends over the cheek bones, brow bones, down the bridge of the nose, bow of the lips and even the eye lid for a subtle, sexy gold shimmer. Magic truly happens when this product is combined to any of your lipsticks resulting in the most gorgeous, refined iridescence imaginable to your lips. Blends perfectly with both powders or creams."
-Rose-Marie Swift, Creator & Makeup Artist.